The Smarter Way to Ship in the French overseas territories
My role
Product & UX/UI designer
Deliverables
End-to-end SaaS product design
Project type
Peer-to-peer logistics platform
Timeline
Feb - March 2025
Duration
1 Month
The Context
Shipping items to and from French overseas territories is often constrained by distance, cost, and rigid logistics systems. For individuals and small businesses, sending everyday goods can feel slow and difficult to plan around.
Despite frequent travel between these regions, logistics remain disconnected from how people actually move and exchange items.
The Problem
Residents and small businesses face high shipping costs and long delivery times, while travelers routinely fly with unused luggage space.
Existing shipping solutions fail to connect these two realities in a way that feels simple, secure, and trustworthy for everyday use.
Research & insight
Through online research and analysis of existing shipping solutions, I identified recurring frustrations among residents of French overseas territories. High costs, long delivery times, and unreliable tracking make ordering items from abroad stressful and uncertain.
Beyond cost and speed, a deeper need emerged: users want visibility, trust, and flexibility. They want to know who is carrying their package, when it will arrive, and to feel confident that issues can be resolved without navigating opaque support systems.
These insights positioned Yumber not as a traditional logistics service, but as a people-driven platform, designed to connect everyday travelers and senders through a system that feels more transparent, human, and adapted to overseas realities.
Wireframes and moodboards
I began by creating moodboards based on the brand traits shared by the client. We explored two directions: one with a vibrant, tropical feel inspired by the French overseas islands, and another that leaned more clean and corporate. This helped define a tone that feels friendly yet reliable.
With the direction in place, I then presented wireframes to confirm the site’s structure and ensure all key features were there — making sure we didn’t miss anything before jumping into design.
Yumber: Peer-to-Peer Parcel Transport for the French overseas territories
Yumber is a web platform that helps people in the French overseas territories send and receive packages more easily and affordably. It connects travelers who have free space in their luggage with users who need to ship items — allowing them to "rent" that space for a small fee.
This peer-to-peer system helps cut down shipping costs, shortens delivery times, and gives travelers a way to earn money on their trips, all while creating a more human, flexible alternative to traditional postal services.
From Strangers to Shipping Partners
With the structure and tone in place, I brought Yumber to life through a warm, approachable interface that reflects the spirit of community and mutual help. By turning everyday travelers into couriers, the platform reduces shipping costs and delays—offering a more human, flexible alternative to traditional delivery services.
Travelers can browse a wide selection of requests from users who want to receive items from abroad. Each listing includes details like size, weight, and value, helping travelers decide what fits in their luggage.
Users can create detailed requests for items they’d like to receive — specifying key info such as size, weight, and value. This helps travelers understand exactly what’s expected before accepting a delivery.
In their personal dashboard, users can view delivery offers from travelers, who share the available space in their luggage. Both parties can check if they’re a good match based on preferences and availability.
Once a traveler is selected, the user can confirm the booking and proceed to payment. All fees are clearly displayed to ensure transparency and a smooth, trustworthy checkout experience.
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